Refund & Return Policy
1. Returns
We want you to be completely satisfied with your purchase from gbazar. If you are not satisfied for any reason, you may return the item(s) within 10-12 days of delivery for a full refund or exchange.
2. Eligibility Criteria
To be eligible for a return, items must be unused, undamaged, and in the same condition that you received them. They must also be in the original packaging.
3. Initiate a Return
To initiate a return, please contact our customer service team at [[email protected]] with your order number and details about the product(s) you would like to return. We will provide you with instructions on where to send the returned items.
4. Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item(s). We will also notify you of the approval or rejection of your refund.
If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within a certain number of days, depending on your card issuer’s policies.
5. Exchanges
If you need to exchange an item for a different size, color, or alternative product, please contact us at [[email protected]] to arrange for an exchange. Exchanges are subject to availability.
6. Shipping Costs
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
7. Damaged or Defective Items
In the rare event that you receive a damaged or defective item, please contact us immediately at [contact email]. We will work with you to arrange for a replacement or refund as quickly as possible.
8. Contact Us
If you have any questions about our Refund & Return Policy, please contact us at [[email protected]]. Our customer service team is here to assist you.